MEMBERS PRESENT
Jean Fishpool
Molly Hodges
Diane Howls
Betty Barnfield
Greta Ashford
Mary West
Lillian Jones
Crawford Powney
Menai Roberts
Peggy Cavanagh
Leslie Beeks
Douglas Green
Joan Robbins
Shirley Baldwin
Jo Anscombe
Gordon Cartwright
Gloria Goodwin
Doreen Gower
Gwynneth Hutt
Tony Jaques - Chief Executive
Eddie Clark- Principal Sheltered Housing Officer Maggie Smith - Administration Officer
Phil Wilson - Council Emergency Planning Manager

1. Welcome and apologies:
Tony opened the meeting, thanked everyone for their attendance.

Apologies from Jean Bates, Nancy Evans, Mr. Halfpenny was not picked up - Eddie will telephone him.

2. Minutes from the last A.G.M
They were accepted as a true record of proceedings.

3. Matters arising from the last meeting
Keys - Master key for Elm Grove. Eddie to sort out.

Lifts - Brierley Court and Southgate Court will be having a lift installed this financial year. Tenders currently out.

Council Survey - Commissioned Sept 05 said there were too many schemes in Herefordshire which has delayed our own reviews in which tenants will be fully involved.

Medical Aids & Adaptations - £150,000 allocated for these but there's a lot of work to be done. The back-log should be done this financial year.

Footpaths - Innesfield still waiting for repairs to be done but the land is owned by the Council. Eddie to pursue.

Ballinger Court - Windows opening "in" instead of "out", problem now resolved. Lighting - now done.
Kitchen - at a later date but plans and estimates are being produced.

Penyard Gardens - Street lighting Council to deal with, suggested involve local Councillor.

Innesfield - Project "Teddy Bear" well received, maybe more schemes to get involved.

4. Guest Speaker:
Tony welcomed guest speaker - Phil Wilson (Council Emergency Planning Manager) to the group.
Phil told members that he was based in Hereford and explained his and his departments' role in the community. He gave an in depth and very informative presentation.

Members asked if there was a report or information he could send them. Phil said you can access everything via the website.

Mrs. Hutt asked if there was general public training to recognise potential dangers. Phil replied that there was not but to keep your eyes and ears open. He added that there was a 101 number soon for people to report any queries or suspicious occurrences.

Tony thanked Phil for coming. Members found his talk very interesting.

5. Treasurers Report
To date we have £246.52p in our fund.

6. Elections of Officers to SHTUG
The following were elected for the following roles:
Chairperson - Jean Fishpool
Shirley Baldwin - Vice chair person .
Margaret Valleley - Secretary .
Molly Hodges - Treasurer

7. Elections of members to The Federation
The following were elected as members of the Federation:
Shirley Baldwin
Crawford Powney.
Lillian Jones

8. Report from Eddie Clark
Re Septembers SHTUG meeting
Ballinger Court - Tenders measuring up for new kitchen.

Lighting in Car Park a great lmprovement. Will review in 4 weeks and will report back to Asset Manager. Shirley Baldwin agreed it was a lot better.

Grass Cutting - Eddie has spoken to Cyril Davies (Grounds Maintenance Manager), due to staff shortages etc was unable to get round everyone. Eddie will invite Cyril to November SHTUG meeting.

Brierley Court - Car Park post not replaced as yet. Eddie to chase up.

Dropped kerbs, Ian Streets from About Access will be EC going to all schemes w/c 16th October to see if any adaptations need doing and to highlight any issues we may have. We will also ask Ian to look into the need to mark any dropped kerbs.

Lovell's - Tenants did have a few problems with their work, individual issues have improved now. They will be moving on to Pentwyn Court next and a site meeting will be held with tenants well in advance.
Tenants were told that Lovell's would move items for them but wouldn't.
Tony will speak to Tony Jones for contact No for Lovell's in case there are any issues they wish to raise with them.

Asbestos - Herefordshire Housing has very strict rules and takes the mention of asbestos very seriously. Communication is imperative to ensure everyone knows what's going on. Tony added that it's a very difficult area. We have an Asbestos Policy and our staff are fully trained.

Faulkner House - Fire alarm incident at Churchcroft. Gwen Hutt said that there are a lot of new tenants and are not sure of the procedure.

Instructions on what to do in the case of a fire will be issued to all flats and be part of the Lettings Pack for new tenants.
Rear door not being locked at night. Eddie said tenants must ensure this is being done and warden will issue a reminder.

Smallbrook Gardens - Warden cover - With the current review underway, it's difficult to say when a new staff member will be employed. Herefordshire Housing will support you as much as we can. Daily visits and monthly meetings.

Eddie asked the group if anyone was interested in attending an "Adaptations group". A small body of tenants on a consultancy level, transport will be provided. Mrs. Gower (Richard Weaver), Mr. Green (Innesfield) and Jean Fishpool (Fowbridge Gardens), Mrs. Anscombe (Brierley Court), Mrs. Barnsfield (Smallbrook Gardens) agreed to attend.

Disraeli Court Lunch Club - If anyone is interested in a "good meal" for £1.85p, please contact Hilary Lewis at Disraeli Court on 01432352973.

Halloween - Posters are available if anyone is interested.

Fireworks - Eddie to contact the Police to find out what is / not acceptable.

Mrs. Anscombe said that the new kitchens are lovely but the windows won't open without standing on a stool, using your walking stick or going outside. Eddie to raise issue with Tony Jones.

Southgate Court - Mrs Cavanagh and Menai Roberts said they have still having problems with the dryer. Eddie told them the programme was wrong and has been re-programmed. He will check with Maggie to see if the problem is any better and request engineer to call again.

Menai asked about looking at an operational lift. Eddie said as soon as Dot is back to work he will organise it.

9. Tony's Question Time
Mrs. Hutt asked if there could be "guest room" facilities at Churchcroft for friends / family to stay. Tony to find out.

Service Review is taking place and will be completed as soon as additional information is received from Supporting People.

Jean thanked Tony for chairing the meeting and thanked everyone for voting her back in as Chairperson.

Jean also added there will be a Christmas Market Saturday 18th November in aid of McMillan Nurses and if anyone wishes to contribute anything they are more than welcome.

Jean said it would be nice for tenants to join Disraeli Court tenants for their Christmas dinner on Thursday 7th December. Tony said that Herefordshire Housing would sponsor the meal and there's a room available at Legion Way if they wanted it.

10. Guest Speaker for next meeting
Cyril Davies - Ground Maintenance Manager...

DATE OF NEXT MONTHLY MEETING

BRYNGWYN COURT - THURSDAY 2nd November 2006 at 10.30am